VeriSM Foundation (30 Days)

$400

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OTHER COURSE OPTIONS
ii) VeriSM Foundation ExamUSD 250
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COURSE OVERVIEW
The fully accredited VeriSM Foundation course introduces VeriSM, gives a clear understanding of services and service management and the VeriSM model and explains how an organization can incorporate many different management practices to support the delivery of services.

Description

VeriSM Foundation
The fully accredited VeriSM Foundation course introduces VeriSM, gives a clear understanding of services and service management and the VeriSM model and explains how an organization can incorporate many different management practices to support the delivery of services.
Course Content
  • 22 easy to absorb lessons covering the VeriSM model, innovative technologies, progressive practices, the service organization, service culture and people and organizational structure
  • Includes video tutorials, study guides and quizzes
  • Study duration: 14 hours
Lessons in this course
Lesson 1: Organizational context & governance
Lesson 2: Digital transformation
Lesson 3: Service Culture
Lesson 4: Organizational structure
Lesson 5: Teams
Lesson 6: Service Provider Challenges
Lesson 7: Organizational change principles
Lesson 8: Introduction to the VeriSM model
Lesson 9: The VeriSM Model Part 1 Define
Lesson 10: The VeriSM Model Part 2 Produce
Lesson 11: The VeriSM Model Part 3 Provide
Lesson 12: The VeriSM Model Part 4 Respond
Lesson 13: Adapting the VeriSM Model
Lesson 14: Progressive practices Agile
Lesson 15: Progressive practices DevOps and SIAM
Lesson 16: Progressive practices Lean Shift Left
Lesson 17: Progressive practices CXUX Continuous Delivery
Lesson 18: Innovative Technologies- Part 1
Lesson 19: Innovative Technologies- Part 2
Lesson 20: Innovative Technologies- Part 3
Lesson 21: Getting Started Lesson
Lesson 22: Exam Preparation
Course Options: 30 and 60 day courses are available
Course Pre-requisites: This course does not require any existing knowledge of VeriSM
Exam Details: 40 multiple choice questions, 60 minute duration with a 65% pass mark. Exam can be
taken online with a web proctor (with EXIN). Candidates must have completed the VeriSM Foundation course before requesting their exam voucher.

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