ITIL Service Transition Exam

$350


OTHER COURSE OPTIONS

i) 90 Days – USD 400

ii) 150 Days – USD 500

iii) 30 Days Extension – USD 90

 

 

 


COURSE OVERVIEW

Learn how to successfully implement ITIL Service Transition best practices and how to manage the efficient and effective transition of new or changed services -including activities such as communications, commitment and organizational change.

Description

Service Transition

Learn how to successfully implement ITIL Service Transition best practices and how to manage the efficient and effective transition of new or changed services -including activities such as communications, commitment and organizational change.

 

Course Content

  • Introduction to Service Transition
  • Service Transition Principles
  • Service Transition Processes
  • Service Transition Related Activities
  • Organising for Service Transition
  • Technology Considerations for Service Transition
  • Implementation and Improvement of Service Transition

 

Course duration is 21 hours (minimum) and is 3 ITIL Credits

Course Options: 90 and 150 day courses are available

Prerequisites: Students wishing to study the Service Transition course should already hold the ITIL Foundation Certificate.

Exam details: 40 multiple choice questions. 90 minute duration with a 70% pass mark. Exam can be taken online with a web proctor (with PEOPLECERT). Students must hold the ITIL Foundation

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