ITIL Planning, Protection & Optimisation (30 Days Extension)

$125


OTHER COURSE OPTIONS

i) 90 Days – USD 400

ii) 150 Days – USD 500

iii) Exam – USD 300

 

 

 


 

 


COURSE OVERVIEW

Learn how to successfully apply Planning, Protection and Optimization best practices and gain competencies in PPO processes. Understand how to deliver services that continue to meet customer needs, learn how to plan for service availability and recovery of services in a disaster situation and study information security planning

Description

ITIL Planning, Protection & Optimisation

Learn how to successfully apply Planning, Protection and Optimization best practices and gain competencies in PPO processes. Understand how to deliver services that continue to meet customer needs, learn how to plan for service availability and recovery of services in a disaster situation and study information security planning

 

Course Content:

  • Introduction to Planning, Protection and Optimization
  • Planning, Protection and Optimization Processes
  • Technology and Implementation for Planning, Protection and Optimization
  • Planning, Protection and Optimization – Training and Certification Contents

Course duration is 30 hours of study (minimum) and is 4 ITIL Credits

Course Options: 90 and 150 day courses are available

Prerequisites: Students wishing to study the Planning, Protection and Optimisation course should already hold the ITIL Foundation Certificate.

Exam details: 40 multiple choice questions. 90 minute duration with a 70% pass mark. Exam can be taken online with a web proctor (with PEOPLECERT). Students must hold the ITIL Foundation certificate and have completed the Planning, Protection and Optimisation course before requesting their exam voucher.

Suitable for: Service Desk Managers, Desktop Support, Data Centre Management, Data & Networks Managers, Operations Managers, Network Operations, Server Support and Administration, Development, Testing & QA Managers, Process and Procedure Engineers, Program and Project Management, QMS Managers, Service Delivery Managers.

Further Information
The ITIL Planning, Protection & Optimisation course is freestanding, but is also part of the ITIL Expert Program.
This course is delivered for your students at training.ict-mentors.com

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