ITIL Lite (30 Days)

$100


OTHER COURSE OPTIONS

i) ITIL Lite – 60 Days – USD 70

 


COURSE OVERVIEW

This course is an introduction to ITIL; it introduces the key concepts of ITIL and IT Service Management without assuming prior knowledge.

Description

ITIL Lite

This course is an introduction to ITIL; it introduces the key concepts of ITIL and IT Service Management without assuming prior knowledge.

 

Course Content:

  • The Business Perspective of ITIL
  • ITIL In action – Overview of Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement and implementation tips
  • Delivering business benefits with ITIL
  • This course contains no exams and includes a 40 page reference guide

Course Options: 30 and 60 day courses are available

Exam details: The course does not have an associated exam

Prerequisites: None

Suitable for: Anyone working in IT Services, or who has an interest in ITIL. This is a beginner level, introductory course and is not appropriate for students who already hold ITIL qualifications

Further Information: The ITIL Lite course is delivered for your students at training.ict-mentors.com.

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