This course is an introduction to ITIL; it introduces the key concepts of ITIL and IT Service Management without assuming prior knowledge.
Course Options: 30 and 60 day courses are available
Exam details: The course does not have an associated exam
Suitable for: Anyone working in IT Services, or who has an interest in ITIL. This is a beginner level, introductory course and is not appropriate for students who already hold ITIL qualifications
Further Information: The ITIL Lite course is delivered for your students at training.ict-mentors.com.